Terms & Conditions

Very important information about our refund and re-schedule policies

Ananda Divers

Terms and Conditions

Welcome to Ananda Divers! These terms and conditions outline the rules and regulations for the use of our diving services. By accessing or using our website and booking our excursions, you agree to comply with these terms and conditions. Please read them carefully.

  1. Excursion Bookings: a. All excursion bookings made through anandadivers.com are subject to availability and confirmation. b. We reserve the right to cancel or reschedule excursions due to weather conditions, unforeseen circumstances, or safety concerns. In such cases, we will provide alternative options or issue a refund. c. Excursion prices are in US Dollars and are subject to change without prior notice.
  2. Payments and Cancellations: a. Full payment is required at the time of booking to secure your reservation. b. In the event of a cancellation by the customer, the following policies apply:
    • Cancellations made more than 24 hours prior to the scheduled excursion will receive a full refund.
    • Cancellations made within 24 hours of the scheduled excursion will not be eligible for a refund. c. Ananda Divers reserves the right to cancel any excursion due to insufficient bookings or other reasons. In such cases, a full refund will be provided.
  3. Liability: a. Participants must be in good health and possess the necessary diving certifications and experience, as required for each excursion. b. Ananda Divers shall not be held responsible for any loss, injury, damage, or delay arising from the use of our diving services. c. Participants are responsible for their own personal belongings during the excursion.
  4. Intellectual Property: a. The content and materials on anandadivers.com are protected by copyright and other intellectual property laws. b. You may not reproduce, distribute, modify, or display any part of our website without prior written consent from Ananda Divers.
  5. Lost Diving Equipment:  a.Participants are responsible for the diving equipment provided to them during the excursion. b. In the event of lost or damaged diving equipment items, participants will be responsible for reimbursing the cost of the items. c. Ananda Divers shall not be held liable for any lost or damaged diving equipment items.

    Please ensure to take proper care of the diving equipment provided to you during the excursion. In the event of any loss or damage, you will be responsible for the replacement or reimbursement of the affected items.

  6. Governing Law and Jurisdiction: a. These terms and conditions are governed by the laws of the state of Quintana Roo, Mexico. b. Any disputes arising from the use of our services or website shall be subject to the exclusive jurisdiction of the courts of Quintana Roo, Mexico.

For any support inquiries, please contact us at admin@anandadivers.com. We aim to respond to all inquiries promptly.

Please keep in mind that this terms and conditions are subject to change due to several variables with or without previous notification.